Working with Rich was a pleasure. I will definitely be calling him if we purchase another home in the future, and I recommend him without reservation to those in the Muncie area who are looking to buy a home. Rich is the type of realtor who enjoys the process of walking someone through buying a home and makes you feel comfortable right away. We had a lot of questions, and he never made me feel stupid for asking even the most basic question or even asking the same question multiple times. He has the experience to know the questions we should be asking about a house or the market to help us determine which house was best for us. He was also very accessible and responded to us (by phone, email, and text) quickly. And he also worked with our hectic schedule, which was a huge help to us. He is knowledgeable about the local housing market, and he was willing to look for information or details that he didn't have at the tip of his tongue. I can't say enough good things about Rich Lee. I LOVE LOVE LOVE our new house, and I am thankful for his help in getting us there!